Privacy Policy

Introduction

OrbitFlash AB ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website orbitflash.top and use our services. Please read this privacy policy carefully.

Data Controller

OrbitFlash AB is the data controller for the personal data we collect and process. Our contact details are:

OrbitFlash AB

Odengatan 56, 410 09 Gothenburg, Sweden

Registration Number: 351874-4268

Email: privacy@orbitflash.top

Phone: +46 31 959 87 27

Data Collection

We collect various types of personal data when you interact with our website and services. The data we collect includes:

Contact Information: Name, email address, phone number, postal address, and organisation details when you contact us or request our services
Technical Information: IP address, browser type, operating system, referring URLs, and device information
Usage Data: Pages visited, time spent on our website, click patterns, and interaction with our content
Communication Data: Records of correspondence when you contact us via email, phone, or contact forms
Marketing Data: Your preferences for receiving marketing communications and your communication preferences

How We Use Your Information

We use the personal data we collect for various purposes, including how we use your information to provide and improve our services:

To provide, operate, and maintain our educational services
To respond to your enquiries and provide customer support
To process and fulfil service requests and contracts
To send you technical notices, updates, and administrative messages
To communicate with you about our services, including marketing communications (with your consent)
To improve our website, services, and user experience
To conduct research and analysis to enhance our educational offerings
To comply with legal obligations and protect our legitimate interests

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

Consent: When you have given clear consent for us to process your personal data for specific purposes
Contract: When processing is necessary for the performance of a contract with you
Legal Obligation: When we need to comply with legal or regulatory requirements
Legitimate Interests: When processing is necessary for our legitimate business interests, provided these do not override your rights

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about our use of cookies, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal data to third parties except in the following circumstances:

Service Providers: We may share data with trusted third-party service providers who assist us in operating our website and conducting business
Legal Requirements: When required by law, court order, or governmental authority
Business Transfers: In connection with any merger, acquisition, or sale of assets
Protection: To protect our rights, property, or safety, or that of our users or others

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Contact information is typically retained for 7 years after our last interaction, while website analytics data is retained for 26 months. Marketing data is retained until you withdraw consent or we determine it is no longer needed for legitimate business purposes.

Your Rights

Under GDPR and applicable data protection laws, your rights regarding your personal data include:

Right of Access: Request copies of your personal data
Right of Rectification: Request correction of inaccurate or incomplete data
Right of Erasure: Request deletion of your personal data in certain circumstances
Right to Restrict Processing: Request limitation of processing in specific situations
Right to Data Portability: Request transfer of your data to another service provider
Right to Object: Object to processing based on legitimate interests or for marketing purposes
Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection principles.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately so we can delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise your rights, please contact us using the following details:

Data Protection Officer

OrbitFlash AB